China to Bosnia and Herzegovina DHL Express Agent - Reliable Logistics Partner | BETTERluck Shipping
Are you searching for a professional and trustworthy DHL express agent to manage your shipments from China to Bosnia and Herzegovina? BETTERluck Shipping (Guangzhou) Limited, founded in 2007, is your dedicated one-stop logistics solution provider, specializing in DHL express services between China and Bosnia and Herzegovina. With over 15 years of experience in international shipping, we combine DHL's global network advantages with our localized professional services to ensure your goods are delivered to Bosnia and Herzegovina safely, quickly, and cost-effectively. Our commitment to "best services, cheapest prices" has won the trust of numerous businesses engaged in Sino-Bosnia and Herzegovina trade.
Why Select Our China to Bosnia and Herzegovina DHL Express Service?
When shipping from China to Bosnia and Herzegovina, efficiency, cost, and reliability are the core concerns of every business. Our DHL express agent service stands out with the following competitive advantages:
Preferential Pricing As an authorized DHL partner, we obtain favorable shipping rates through large-scale shipment volume. We transfer these cost savings directly to our clients, allowing you to enjoy high-quality DHL services at the most competitive prices in the market.
Speedy Delivery Leveraging DHL's global logistics infrastructure, shipments from major Chinese cities (Guangzhou, Shanghai, Shenzhen, Beijing, etc.) to Bosnia and Herzegovina typically arrive within 3-7 business days. We strictly adhere to cut-off times to ensure your goods are dispatched promptly, meeting your urgent delivery needs.
End-to-End Support Our professional team provides full-process assistance, including document preparation (invoices, waybills, customs declarations), real-time shipment tracking, customs clearance guidance, and problem-solving for unexpected issues. We handle all complicated procedures so you can focus on your core business operations.
Flexible Service Coverage We accept various types of shipments, including general cargo, battery-powered goods (with proper declaration), commercial samples, and documents. Additionally, we offer value-added services such as tariff prepayment, individual customs declaration, and delivery address modification to meet your diverse needs.
Secure Shipment Guarantee Combining DHL's advanced cargo security measures (real-time positioning, temperature control for sensitive goods) and our strict pre-shipment inspection process, we minimize the risks of cargo damage, loss, or delay, ensuring your goods are well-protected throughout the transportation process.
Core Service Information
Shipment Cut-Off Time
To ensure timely processing and dispatch, please note our shipment acceptance cut-off times (Beijing Time):
Monday to Friday: 15:00
Saturday: 14:00
Note: If a shipment is returned after waybill printing due to customer-related issues (e.g., incorrect information, incomplete documents), a return fee of RMB 50 per shipment will be charged, and no disputes will be accepted.
Volumetric Weight Calculation
Volumetric weight is calculated using the formula: Length (cm) × Width (cm) × Height (cm) / 5000. The actual chargeable weight will be the greater value between the actual weight and the volumetric weight. All shipments via this channel will be exported with replacement invoices issued by our company.
Additional Fees & Service Charges
For additional fees including but not limited to return fees, customs duties, and address change fees, a 2% account service fee will be added based on the official DHL bill amount. This service fee will not be reflected in the official DHL bill and shall be subject to our company's final bill.
Important Shipping Terms & Conditions
Once the customer delivers the goods to our company, it is deemed that the customer has carefully read, fully understood, and unconditionally accepted the following terms and conditions. No disputes will be entertained, and our company reserves the final right of interpretation.
1. Declaration Requirements for EU & UK Shipments
The 27 EU member states refuse to accept shipments with a declared value below USD 150.
For all shipments to the UK, regardless of the declared value, a transaction certificate must be provided.
If DHL suspects under-declaration (note: shipments with a declared value exceeding USD 150 may still be suspected of under-declaration), resulting in shipment return or additional fees, all responsibilities and costs shall be borne by the shipper, with no disputes allowed.
The transaction certificate must be submitted to our company together with the invoice and waybill. If no transaction certificate is provided with the shipment, DHL will directly return the shipment if it is seized or suspected of under-declaration (regardless of the declared value). The shipper shall bear the re-issuance fee and return shipping fee, and no disputes will be accepted.
2. Customs Duties & Related Fees
The quoted price does not include destination country customs duties, re-delivery fees, customs inspection fees, storage fees, and destination return shipping fees. If the consignee refuses to pay these fees, the payment obligation will be automatically transferred to the shipper. This clause is valid for a long term, and no disputes will be accepted.
3. Deposit Requirements for Specific Countries
Shipments to Brazil, Qatar, and Saudi Arabia require a deposit. The specific deposit amount depends on the volume and value of each shipment, ranging from RMB 1,000 to RMB 10,000. For detailed deposit information, please contact our sales or financial department. Document shipments do not require a deposit.
4. Invoice Requirements
Invoices must include product names (both Chinese and English), quantity, material, HS code, unit price, and total amount. Each product name on the invoice must be clearly marked with its corresponding HS code. Failure to comply with these requirements will be deemed as entrusting our company to prepare the invoice on your behalf. Our company shall not be liable for any problems arising from such entrusted invoice preparation.
5. Return Shipment Terms
If an overseas return occurs due to non-DHL reasons (e.g., consignee refusal, incorrect address), the return shipping fee and related costs shall be unconditionally borne by the shipper. All overseas returns (including small parcels) will be charged based on volumetric weight, with the chargeable weight being the greater value between the actual weight and the volumetric weight. The final return fee shall be subject to the service provider's bill, and no disputes will be accepted.
6. Prohibited & Restricted Items
We refuse to accept counterfeit products, liquids, powders, drugs, weapons, tobacco, and other products prohibited from export by the Chinese government. If prohibited items are concealed and seized, an inspection fee of RMB 5,000 to RMB 20,000 per shipment will be charged, and the shipping fee will not be refunded. No disputes will be accepted.
7. Additional Service Terms
Over-Value Fee: Waived.
Battery-Powered Goods: We accept battery-powered goods with no additional surcharge. However, "with battery" must be clearly indicated on the packing list. If our company detects battery-powered goods without prior declaration, an inspection fee of RMB 200 per shipment will be charged. If detected by DHL officials, an inspection fee of RMB 2,000 to RMB 50,000 will be charged, which shall be borne by the shipper with no disputes allowed.
Individual Customs Declaration: The fee for individual customs declaration is RMB 200 per shipment. The packing list must be clearly marked for individual customs declaration during handover. Our company shall not be liable for missed customs declaration due to failure to note, and the shipper shall bear corresponding responsibilities and losses.
Tariff Prepayment: We provide tariff prepayment service. If the shipper chooses to pay the destination import tax, a service fee of 2% of the total destination tax amount (minimum RMB 150 per shipment) will be charged. The specific tax amount and service fee shall be borne by the shipper with no disputes allowed. If a request for tariff prepayment is made after the shipment is delivered, an additional tariff prepayment service fee of RMB 85 per shipment will be charged. If the consignee fails to pay the tax, customs clearance fee, or customs fine at the destination, our company will directly collect these fees from the shipper plus the standard service fee, and no disputes will be accepted.
8. Overweight/Over-Length Surcharges
For items with a single side length exceeding 100cm (inclusive), an over-length fee of RMB 160 × fuel surcharge per piece will be charged.
For items with a single actual weight exceeding 25kg (inclusive) but within 25-69kg, an overweight fee of RMB 160 × fuel surcharge per piece will be charged.
For items with a single chargeable weight exceeding 70kg (inclusive), an overweight fee of RMB 850 × fuel surcharge per piece will be charged.
Note: The above surcharges are not cumulative. If an item has a single side length over 100cm and a chargeable weight between 25-69kg, only one surcharge of RMB 160 × fuel surcharge per piece will be charged. If the overweight fee for items over 70kg has been charged, the overweight fee for items over 25kg and the over-length fee will not be charged again.
9. Address Change Surcharge
If delivery fails due to incorrect or incomplete consignee address, a new delivery address provided by the customer will incur an address change service fee of RMB 100 per shipment plus the official DHL re-delivery fee. The official re-delivery fee shall be subject to the official DHL bill and borne by the shipper with no disputes allowed.
10. Non-Stackable Shipment Surcharge
A surcharge of RMB 2,500 × fuel surcharge per piece will be applied to:
Since this fee cannot be predicted before shipment, it shall be subject to the official DHL bill. If not collected before shipment, our company will attempt to appeal to DHL if the fee is subsequently imposed, but success is not guaranteed. If DHL does not approve the appeal within one week, the fee shall be unconditionally borne by the shipper with no disputes allowed.
11. Remote Area Surcharge
A remote area surcharge will be applied at a rate of RMB 5/kg × fuel surcharge, with a minimum charge of RMB 250 × fuel surcharge per shipment. Customers are required to check remote addresses in advance; our company does not provide this check service. If not collected before shipment, the fee shall be subject to the official DHL bill and borne by the shipper with no disputes allowed.
12. High-Risk Area Surcharge
For destinations where DHL operations are at risk due to war, riot, strike, or terrorism, a surcharge of RMB 260 × fuel surcharge per shipment will be charged. Involved countries include: Afghanistan, Iraq, Libya, Somalia, Mali, Niger, Sudan, Syria, Burkina Faso, Lebanon, Yemen, Venezuela, Haiti, Democratic Republic of the Congo, Israel, Ukraine.
13. Restricted Destination Surcharge
This surcharge applies to destinations subject to UN Security Council trade restrictions, at a rate of RMB 325 × fuel surcharge per shipment. Involved countries include: Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria, Burkina Faso, Lebanon, Yemen.
14. Customs Clearance Storage Fee
If customs clearance is delayed due to inaccurate or missing customs documents, storage fees will be charged 3 days after the goods arrive and the agent is notified for customs clearance. The fee standard is: RMB 42 per shipment per day + RMB 0.9 per kg per day.
15. Telecom Certificate Fee
All products that can transmit radio waves, such as mobile phones, walkie-talkies, and routers, must be accompanied by a telecom certificate. If no telecom certificate is provided, a fee of RMB 50 per shipment will be charged; for shipments exceeding 50 units, a fee of RMB 2 per unit will be charged.
16. Third-Party Customs Clearance Surcharge
The quoted price does not include the third-party customs clearance surcharge, which has a minimum of RMB 100 per shipment. The final fee shall be subject to the DHL bill. Since this fee cannot be predicted before shipment, it shall be borne by the shipper if incurred subsequently with no disputes allowed. For example, if the shipment tracking shows that the consignee designates a customs clearance agent for clearance, a third-party customs clearance surcharge will be incurred.
Note: The above additional fees are for reference only. For other unmentioned additional fees, if not collected before shipment, our company will unconditionally collect them from the shipper when DHL issues the subsequent bill, and no disputes will be accepted.
Accepted Payment Methods
To facilitate your payment, we accept a variety of payment methods, including XTransfer, Bank T/T, Alipay, and Wechat. We also support local payments in multiple currencies such as CNY, USD, EUR, AUD, CAD, GBP, HKD, JPY, SGD, BRL, MXN, GHS, ZAR, NGN, TZS, etc.
Get Your Customized Quote Now
To obtain an accurate and customized quote for your China to Bosnia and Herzegovina DHL express shipment, please provide the following information when contacting us: supplier contact details, packing list, proforma invoice, product photos, and expected shipment time. Our professional sales team will respond to you within 1 working hour and provide the most suitable shipping solution for your needs.
BETTERluck Shipping (Guangzhou) Limited
Established in 2007, Your Trusted Global Cargo Shipping Partner
Guangzhou Office Address
Room 607-608, 6th Floor, Talent Building, No. 1 Yichuang Street, Huangpu District, Guangzhou City, Guangdong Province, P.R. China 510555
Contact Information
WeChat/WhatsApp/Tel: +86-18898403007
Email: sales8@blshipping.com
Website: www.blshipping.com
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